However, while the sugar is a customer relationship management services, also has a variety of functions to help maintain the organization is organized internally. Sugar enables organizations to track and set appointments. Calls can be made by calling the function. Sugars offer a calendar and keep track of employees. Documents can be created and shared with other users and customers. Sugar offers an e-mail, follow the notes and the campaign module, so companies can track sales campaigns.

A complete CRM system, companies of all sizes. The key CRM functionality includes sales force automation, marketing campaigns, support cases, project mgmt, calendaring and more. Built in PHP supports MySQL and SQL Server.

As an open source, Web CRM, Sugar is easy to adjust and adapt to your evolving needs. Ideal for small and medium-sized businesses, large enterprises and government organizations, Sugar can run in the cloud or locally